Privacy Policy
Last updated: December 2025
Introduction
One Dollar Feedback ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our feedback collection service.
Information We Collect
Account Information
When you create an account, we collect your email address and any profile information you choose to provide. This information is used to manage your account and communicate with you about your projects.
Feedback Data
We collect feedback submissions from users who interact with your embedded widget. This includes the feedback content, optional email addresses (if provided by the submitter), and basic metadata such as submission timestamps and page URLs.
Payment Information
Payment processing is handled securely by Stripe. We do not store your credit card details on our servers. Stripe may collect information necessary to process your payments in accordance with their privacy policy.
Usage Data
We collect basic analytics about how you use our service, including pages visited, features used, and general usage patterns. This helps us improve the service.
How We Use Your Information
- To provide and maintain our feedback collection service
- To process your subscription payments
- To send you important service updates and notifications
- To respond to your inquiries and support requests
- To improve our service based on usage patterns
- To detect and prevent fraud or abuse
Widget Data and Third-Party Sites
Our feedback widget can be embedded on your websites. When visitors submit feedback through the widget, we collect and store that feedback on your behalf. We act as a data processor for this information, and you remain the data controller.
The widget does not use cookies or track users across sites. It only collects information that users voluntarily submit.
Data Retention
We retain your account data for as long as your account is active. Feedback data is retained until you delete it or close your account. When you cancel your subscription or delete your account, we will delete your data within 30 days, except where we are legally required to retain it.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies
We use essential cookies to keep you logged in and maintain your session. We do not use third-party tracking cookies or sell your data to advertisers.
Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of your data or ask us to delete your account by contacting us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].